Privacy Policy

1. Introduction

Prado Premier Painting LLC ("we," "us," or "our") operates the website www.pradopp.com. We are committed to protecting the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

Personal Information You Provide

When you fill out our contact or quote request form, we collect the following personal information:

• Full name
• Phone number
• Email address
• Service interest (e.g., interior painting, exterior painting, cabinet refinishing)
• Message (any additional details you provide)

This information is provided voluntarily by you and is used solely to respond to your inquiry and provide the services you've requested.

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and tracking technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or source
• Date and time of each visit

3. Tracking Technologies

Meta Pixel (Facebook)

We use the Meta Pixel (formerly Facebook Pixel), Pixel ID: 1333201932125489, on our website. The Meta Pixel is a snippet of JavaScript code that allows us to:

• Track visitor activity and conversions from Facebook ads
• Build targeted audiences for future Facebook advertising campaigns
• Remarket to people who have already visited our website
• Understand the effectiveness of our advertising

The Meta Pixel collects data such as HTTP headers, pixel-specific data, button click data, form field values (limited to field names, not sensitive data), and page metadata. This data is sent to Meta (Facebook) and is subject to Meta's Privacy Policy.

Google Analytics (GA4)

We use Google Analytics 4 (GA4) to analyze website traffic and understand how visitors interact with our site. Google Analytics uses cookies and similar technologies to collect and analyze information about site usage, including:

• Number of visitors and sessions
• Session duration and bounce rate
• Pages viewed and user flow
• Traffic sources and geographic data
• Device and browser information

Google Analytics data is processed by Google LLC and is subject to Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Cookies

Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

5. Third-Party Services

Our website integrates with the following third-party services that may collect information about you:

• Meta (Facebook) — Advertising, audience building, and conversion tracking via the Meta Pixel. Data is governed by Meta's Privacy Policy.
• Google — Website analytics and performance measurement via Google Analytics 4. Data is governed by Google's Privacy Policy.
• Google Fonts — Web fonts loaded from Google's servers, which may log your IP address. Governed by Google's Privacy Policy.

We do not sell, trade, or otherwise transfer your personal information to outside parties beyond the third-party services described above.

6. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide painting estimates
• To communicate with you about our services
• To improve our website's content and user experience
• To analyze website traffic and usage patterns
• To run and optimize advertising campaigns on Facebook and other platforms
• To comply with applicable legal obligations

7. Data Retention & Security

Data Retention

We retain personal information submitted through our contact form for as long as necessary to fulfill the purpose for which it was collected—typically for the duration of our business relationship and any period required by applicable law. Analytics and advertising data is retained in accordance with the respective third-party provider's data retention policies.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct inaccurate or incomplete information
• Deletion — Request that we delete your personal information
• Opt-Out of Tracking — Disable cookies in your browser or use platform-specific opt-out tools
• Withdraw Consent — Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: